About Us

about-us

Palatine Shell Service provides quality car care in Palatine, Illinois. We are a family owned business delivering honest and professional automotive repair and auto maintenance services to the people of Palatine and surrounding areas. The quality ASE (Automotive Service Excellence) certified technicians at Palatine Shell Service employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.

Palatine Shell Service is a certified NAPA AutoCare Center; we are able to provide the benefits of an established national entity while maintaining the personal touch of a family-owned business. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own.

Ron Apperts career began in 1970 as a Shell Oil Company Service Representative calling on Palatine Shell Service and then owner Dean Mickelson. In 1972 and after seeing Ron’s talent in the business, Dean offered Ron a job as manager. Ron spent endless hours working on customers vehicles while building priceless friendships with customers families and friends. In 1977 Dean decided to retire and offered the business to Ron. Having built relationships with so many people and seeing how important their services were to the community, Ron decided to take Dean up on his offer.

In 1979 Ron hired Tony Greco and he has been part of the team ever since. Along with Tony’s years of experience, comes his ASE Certifications in General Engine Repair, Electronic Diagnostics, Front Steering and Suspension, Brakes and Heating and Air Conditioning. With endless years of automotive experience, Ron, Tony and their crew operate 4 Full Service Repair Bays as well as offering roadside assistance.

Whether it be a minor adjustment or major repair, Ron, Tony and the crew at Palatine Shell Service are always there for you.

Please be sure to go to our Shop Specials section for our current coupons and specials.

Come by and visit our clean and professional shop in Palatine, Illinois.

About NAPA AutoCare

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As a NAPA AutoCare Center, we follow a strict code of ethics so customers will know up-front what to expect. As part of this code, we pledge:

  • To perform high-quality diagnostic and repair service at a fair price using quality NAPA parts.
  • To employ ASE-certified technicians.
  • To be dedicated to customer satisfaction.
  • To exercise reasonable care for the customer's property while it is in our possession.
  • To obtain prior authorization and provide a price estimate for work performed.
  • To provide a system for fair settlement of customer complaints should they occur.
  • To maintain the highest standards of our profession.
  • To uphold the integrity of all members of the NAPA AutoCare Program.

Our National NAPA AutoCare Warranty
We currently offer the NAPA AutoCare Peace of Mind Warranty, which provides our customers with 24 months/24,000 miles of worry-free protection on qualifying parts and labor. Wherever you may travel, our warranty is honored at more than 14,000 NAPA AutoCare locations across the country.

Search career opportunities at over 15,000 independently owned and operated NAPA AutoCare, Collision and Truck Service Centers.